Welcome, Cavendish students! This guide is designed to help you easily navigate the process of registering, login in and finding your courses on Claned. We've broken down the steps into simple instructions. If you're having trouble with any part of this process, you're in the right place.
Step 1: Wait for Your Invitation Email
- Don't Sign Up Alone: Your course administrator or someone from the university will send you an email invitation to join Claned. This is how you make sure you can see your courses once you're in. Please avoid signing up by yourself.
Step 2. Open Invitation and Register with Student Email
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Use the Link: Once you get the invitation email, click the link in it to start your registration.
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Correct Email is Key: Make sure to use your student email for registration. It looks something like:
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Cavendish University Zambia: AB123456@students.cavendish.co.zm
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Cavendish University Uganda: AB123456@students.cavendish.ac.ug
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Avoid using personal emails and double-check for any typos as Claned will then register you as a new user that will not have access to course content.
Step 3. Verify Your Email Address
- Check for the Verification Email: After registering, look for a verification email in your student email inbox. Don't forget to check the spam or junk folder too!
Step 4. Didn’t Get the Verification Email?
- Try Registering Again: If you don't see the email, go through the registration process once more, paying extra attention to your email spelling.
- Still No Luck?: Contact your course administrator.
- Cavendish University Zambia: culphelpdesk@cavendish.co.zm or dmwape@cavendish.co.zm
- Cavendish University Uganda: aarinaitwe@cavendish.ac.ug
- Don't Use "Book a Demo" or "Free Trial": Instead, reach out directly to the provided support emails.
Step 5. Can’t See Your Course?
- Possible Reasons: If you can't see your course, it might be because you didn't use the invitation link to register, or the courses aren't published yet.
- Who to Contact: Get in touch with your course administrator. They are the ones who can add you to your courses, not Claned Support.
Step 6. Logging In to Claned
- Use the Right Login Page: Make sure you're logging in through your university's login page:
- Cavendish University Zambia (CUZ): https://cuz.claned.com
- Cavendish University Uganda (CUU): https://cuu.claned.com
We hope this guide makes your Claned experience smooth and straightforward. If you have any more questions, your course administrator is there to help!